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New Member

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1 Message

Tue, Jan 21, 2020 2:08 PM

AT&T WIFI EXTENDER WILL NOT CONNECT

I purchased a AT&T extender the last time I had repairs done. It has stopped working.

I have tried resetting it 3 times but it will never connect to my AT&T modem.

What are my next steps?

Jack Dole

[email scrubbed]

Responses

Brand User
ATTHelp

Administrator

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108.6K Messages

a month ago

We would love to help get your extender connected, @jdole40.

Did something change when the extender stopped working?

What model gateway/router and extender(s) do you have?

If you aren't, we recommend you use our Smart Home Manager to setup your WiFi extender for the easiest setup.

Let us know if this helps, or provide more information if it doesn't.

John, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.