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TheSimpsons21's profile

Teacher

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18 Messages

Sunday, March 27th, 2016 8:36 PM

AT&T U-verse Gateway RESTARTS Intermittently

For the past few days, the Pace 5268AC keeps rebooting on me. It reboots at least 3x a day. It does it early morning, late afternoon, and midnight.

 

I'm on during these periods, and it really bugs me.

 

I went into the Gateway IP and looked at the logs. All of them did not show up anything about updates or any other kinds of things.. I also am using the correct power supply that came with it.

 

I've resetted it, I've unplugged it, I've done everything possible, like a tech can do. Nothing helps.

Expert

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20.4K Messages

8 years ago

@TheSimpsons21   On all Uverse RGs, IPv6 causes disconnects, rebooting and browsing problems.

Disable IPv6 in 2wire/Pace/Arris RGs (3800/3801/5031/5268) info here:

 

https://forums.att.com/t5/Troubleshoot-Internet-Service/Slow-connection-using-Google-Facebook-and-certain-sites-after/m-p/4733711#M7613


Good luck 😉

 

Chris
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