Contributor
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1 Message
AT&T Throttling or Level3 issue
While connecting to a gaming service, like World of Warcraft, the traffic is either being throttled or misrouted causing high latency.
Here's a traceroute showing the issue:
TRACEROUTE:
traceroute to 76.231.140.177 (76.231.140.177), 15 hops max, 60 byte packets
1 24.105.30.3 (24.105.30.3) 1.452 ms 1.464 ms 1.484 ms
2 * * *
3 137.221.66.6 (137.221.66.6) 1.240 ms 1.310 ms 1.399 ms
4 137.221.68.68 (137.221.68.68) 1.334 ms 1.337 ms 1.367 ms
5 137.221.68.32 (137.221.68.32) 0.957 ms 1.060 ms 1.075 ms
6 los-edge-07.inet.qwest.net (65.153.29.229) 0.854 ms 0.804 ms 0.804 ms
7 * * *
8 63.146.27.102 (63.146.27.102) 2.996 ms 2.975 ms 2.981 ms
9 cr1.la2ca.ip.att.net (12.122.128.98) 59.190 ms 59.577 ms 58.504 ms
10 cr1.slkut.ip.att.net (12.122.1.186) 59.740 ms 59.755 ms 59.774 ms
11 cr2.dvmco.ip.att.net (12.122.28.45) 59.206 ms 57.468 ms 57.469 ms
12 cr1.kc9mo.ip.att.net (12.122.28.78) 59.053 ms 59.498 ms 58.424 ms
13 12.122.152.81 (12.122.152.81) 62.388 ms 61.644 ms 61.651 ms
14 * * *
15 76.213.0.45 (76.213.0.45) 62.744 ms * *
Phone support was useless and took over an hour of my time and transferred me 6 times.
Not too sure where to go from here.
ATTHelp
Community Support
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231.2K Messages
6 years ago
Good afternoon @belladore!
Welcome to the Community Forums! I understand you are experiencing high latency when playing World of Warcraft. We apologize for the inconvenience this has caused. I would be more than happy to look into this for you!
We will be private messaging you in a moment. Please be on the lookout in your Forum's Inbox! We look forward to working with you!
Beth, AT&T Community Specialist
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Maverick32x
Tutor
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10 Messages
5 years ago
I feel I am having the same problem.
traceroute 76.231.140.177 with: 64 bytes of data
1: 10.61.88.62(10.61.88.62), time=7 ms
2: 172.21.192.14(172.21.192.14), time=44 ms
3: 172.21.192.194(172.21.192.194), time=38 ms
4: 107.77.252.12(107.77.252.12), time=40 ms
5: 107.77.252.2(107.77.252.2), time=39 ms
6: 107.77.254.116(107.77.254.116), time=40 ms
7: 12.83.186.186(12.83.186.186), time=48 ms
8: 12.83.185.153(12.83.185.153), time=89 ms
9: 12.122.28.125(12.122.28.125), time=79 ms
10: 12.122.2.42(cr2.sc1ca.ip.att.net), time=86 ms
11: 12.122.28.70(cr2.nsvtn.ip.att.net), time=78 ms
12: 12.122.2.49(cr2.wswdc.ip.att.net), time=81 ms
13: 12.122.152.85(12.122.152.85), time=87 ms
14: failed:*
15: failed:*
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bkraul
New Member
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3 Messages
4 years ago
I am in Memphis, TN and experiencing the exact same issue exactly at the point where AT&T UVerse peers with Level3. What is the issue? The IP it hangs in is:
4.68.62.225:
Source: whois.arin.net
IP Address: 4.68.62.225
Name: LVLT-ORG-4-8
Handle: NET-4-0-0-0-1
Registration Date: 12/1/92
Range: 4.0.0.0-4.127.255.255
Org: Level 3 Parent, LLC
Org Handle: LPL-141
Address: 100 CenturyLink Drive
City: Monroe
State/Province: LA
Postal Code: 71203
Country: United States
I know this is not a Level3 issue because I have other coworkers who are not on ATT UVerse, and are not experiencing issues with Level3 at all. This has been happening for at least one week. I am on a Gigapower connection, and everything else responds well, except this.
Help! My work place comes out of a Level3 line!
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