Contributor
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3 Messages
AT&T modem connection problem with ASUS RT-N66R
Hello.
I have read a lot of posts on this forum and information in internet as well. But still have a problem with connection.
I have:
Uverse 3800hgv-b Modem
and
ASUS RT-N66R router
At first I go to admin panel of the modem:
Settings > System Info > Event notifications. And enable detection of router-behind-router conditions.
Then I turned off the Wireless option in settings for modem.
Then connect it with a new router:
- - Phone cable is connected to Uverse modem (green input)
- - Ethernet cable connected between Uverse modem (red Broadband input) and blue WAN input in ASUS router.
- - Computer is connected to modem to LAN 1 ( to have uverse admin panel access)
- - Laptop is connected to ASUS router to LAN 1 ( to have router admin panel access)
Then I tried to set up router. At first I have changed network address to 192.168.2.1 to prevent conflict.
Then I started a wizzard connection via PPPoe using my AT&T username and password. But it failed. Then I tried to use auto-settings option with no luck as well.
I can see an internet connection on my computer. But not on a router, or laptop.
Whan am I missing ? ... Spend to much time on it.
Thanks!
Accepted Solution
Official Solution
Darknessrise
Professor
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2.4K Messages
8 years ago
Usually keep router behind router detection disabled.
What I reccomend you to do(if you don't care about the RT-N66 doing the actual network routing):
- Connect all TVs to your 2wire
- Connect all internet devices to your RT-N66
- Go into the RT-N66's UI and on the top, you should see "Operation Mode", click it
- For the operation mode, choose "Access Point(AP) Mode"
- After clicking save, the page with "Get LAN IP Automatically?", select "Yes." Let it get an IP through DHCP.
Do not use PPPoE because U-verse does not use PPPoE.
For best wireless performance, make sure you only use channels 1,6, or 11 on 2.4 GHz with 20 MHz bandwidth. For 5 GHz, ensure you're using an upper channel such as 161 with 40 MHz.
To access the RT-N66's settings after being in access point mode, you must look at the 2Wire's connected devices, find your RT-N66 on the list and take note of the IP address. Then type that address into your browser.
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npestcov
Contributor
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3 Messages
8 years ago
Thanks Darknessrise!
But according to THIS at&t manual I should use PPPoe option. Or I'm wrong ...
I will try this method if everything else fails.
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Darknessrise
Professor
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2.4K Messages
8 years ago
That manual is for legacy AT&T DSL customers. Those who are on ADSL service. Your service type is VDSL2 which doesn't use PPPoE with AT&T.
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npestcov
Contributor
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3 Messages
8 years ago
Oh... I didn't know that. Thanks!
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