ATT Homebase Port forwarding

Hello @portnoyz!

Thank you for reaching out to the Community Forums, and bringing this to our attention.  I would be happy to help with the port forwarding on your Home Base.

I see we have received a private message from you, and I will be sending you one shortly.  This will appear in your Forum's Inbox, and the notification shows in the upper right of your screen.

I look forward to speaking with you!

Daniel, AT&T Community Specialist

AT&T HomeBase using 4GLTE...we are also trying to setup port forwarding so I can view my security cameras for my home remotely, but despite the Port Forwarding being enabled...it still isn't working properly...as in, I can't remotely view my cameras/nvr...please let me know.  Thank you.

Unfortunately, port forward either not functional in the Homebase, or getting it to work is a big secret that ATT will not tell you unless you send them a private message, like portnoyz has done.

They sent me a garbage reply that was a guide on how to port forward. I already stated to them that I tried to port forward and DMZ, but that's what I got as a reply. And I haven't tried UPnP nor will I turn it on, because I am a security nut (I have SEC+ certification) and I refuse to turn on UPnP.

Good morning @Lakeaffect,

Thank you for reaching out on the Community Forums. I would love to look into your port questions and available options for it.

For port options on the AT&T Homebase,  you will be able to visit the user manual here. On page 42 of the manual are some steps that should help you set it up.

Let us know how this goes! Contact us back if you have further questions.

Linda, AT&T Community Specialist

I agree with Sneffets, and I would liek to add that it may be some kind of PAT is being used on the Homebase netwrok rather than NAT,a nd this is why we cannot port forward. And like I have stated (multiple times) I have read that manual many times, and tried to port forward, and DMZ. It isn't working. Please reply with something that is actually useful instead of redirecting me to the user manual that I have already followed step-by-step.

I got another reply saying it isn't possible on the homebase. I seriously hope I didn't just spend hours over this because the options are in the web config. Why would they put those options there if it isn't possible?

Hi there @portnoy,

I understand how the information in the user guide can be confusing, since it does state port forwarding information and this was provided in the post. We do recommend reaching out to the manufacturer for the capability of the Homebase.

You can reach them at ZTE service number (877) 817-1759 or on their website http://www.zteusa.com, is also available for assistance.

Another option may be to contact our Business Department and try to convert your account type. If the Homebase is compatible this would possibly give you the benefit of a Static IP address.

Have a great day! Happy Halloween!

Linda, AT&T Community Specialist