Boola1341's profile

Contributor

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2 Messages

Friday, August 10th, 2018 11:30 PM

At@t home base internet won't turn on.

I've followed all the problem solving steps and still no luck. When I log into my home base and click Turn Internet On it says connecting but It never connects...continues to say Turn Internet On. Is there some other settings that I can change to get the internet turned on?

Accepted Solution

Official Solution

Community Support

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229.7K Messages

6 years ago

Hi, @Boola1341.

 

We can help you tur on your internet. Can you tell us what home base device you ar ecurrently using?

Have you attempted to use our Interactive Tutorial? Let us know if this is helpful to you.

 

Ariel, AT&T Community Specialist

Contributor

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2 Messages

6 years ago

Att home base model z700a. I did the tutorial you have on your website and that didn't work.
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