Contributor
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1 Message
Arris BGW210-700: Being blocked with "Disallowed WAN-side management service access"
The router is blocking an outside connection. The log shows the following message "Disallowed WAN-side management service access". The remote PC is trying to connect via port 443. I added first a NAT rule entry to open port 443 directing to an internal server. Since that did not fix the issue I set a DMZ using IP Passthrough to the internal server. I'm still being blocked. I've tried also turning off the firewall and all filters, but the issue remains. What I'm a missing? Any other router all I have to do is open port 443 and directed to an internal server.
ATTHelp
Community Support
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192.1K Messages
3 y ago
Hey @micromedia!
Thanks for reaching out! We'd be glad to point you towards someone who can help with networking your gateway with your computer.
Since you've already tried port forwarding and enabling IP Passthrough/DMZ plus, we'd recommend you contact our paid advanced support team, ConnecTech for further assistance. You can call them at 866 294 3464 7 days a week from 8:00am - 11 pm Central Time.
Let us know if you have anymore questions, we're here to help!
Ramses, AT&T Community Specialist
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bendres97
New Member
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1 Message
2 y ago
Was there ever a resolution to this? I am having the EXACT same problem.
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jcgoette
New Member
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1 Message
2 y ago
Did you IP Passthrough to your router? That fixed it for me.
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julerobb1
New Member
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102 Messages
1 y ago
I feel they should allow us to manage it however we want, since we are paying a fee, and OUR DATA passes through it.
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