Arlo Base Station Not working on ATT Fiber

Figured it out.  The port settings on the bgw320-500 weren't set to auto.  Setting located at Home Network > Configure.

Let's get your Arlo Base Station back online, @baker489 

Have you tried disconnecting your Arlo from the network completely and reconnecting?  

We'll be awaiting your reply. 

Deandra, AT&T Community Specialist 

I have disconnected and tried reconnecting.  Below is a list of things I've tried.

-Factory Reset of Base Station

-Switching Fiber Gateway Ports and trying another device on the same port

-Connecting a switch to the Gateway and placing it in IP Passthrough and attaching the Basestation to the switch

Thank you

@baker489 

Have you tried resetting the ARLO and reinstalling it? This will allow the ARLO to be configured to your new home network. 

You may have to do a IP Passthrough if you are unable to connect your ARLO. 

We also recommend reaching out to the ARLO support team for assistance as well. 

Let us know if you have additional questions. 

Thank you for contacting AT&T Community Forums. 

Deandra, AT&T Community Forums 

We're glad to hear you were able to get things resolved with your internet setup, @baker489!

If you ever need any further assistance, don't hesitate to reach back out. We'll be here to help!

Thank you for being a valued part of AT&T!

Donovan, AT&T Community Specialist