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Sat, Nov 16, 2019 3:12 AM
If there are newer replacements for the 3800 what are they and how do I get one??
ACE - Professor
2 months ago
Call (800) 288-2020. Follow the prompts for internet. Ask for a newer gateway. If eligible and depending on your service, a tech visit will be scheduled or a newer gateway will be sent to you. If one is sent to you, follow the self install directions and return the 3800 at a ups store. Keep your receipt from ups. If a tech comes, confirm if you need to send the 3800 back. The tech may have to take it.