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JEComeaux's profile

New Member


1 Message

Thursday, May 11th, 2023 1:23 AM

Antenna power supply clicking

There was a storm last night and now my antenna power supply is clicking (AT&T MODEL: POER0-35).

I've read enough comments in the forums to know I just need a new power supply, but have been on hold 45 minutes waiting to be "transferred to a local tech".

Is there a way to just ask AT&T to send me a replacement box? They have such great service in my rural area, but the CUSTOMER SERVICE is always so so so bad.

Community Support


221K Messages

5 months ago

We'd like to give you the customer service experience you deserve, @JEComeaux!


So that we can look into getting a replacement device sent out or scheduling a tech appointment, 

we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you! 


Lacey, AT&T Community Specialist

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