Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
NathanCudgel's profile



1 Message

Sun, May 6, 2018 5:45 PM

AirTies Ethernet port not working

My AirTies 4920 Ethernet port does not work. Whenever I run an Ethernet cable through it and connect to my laptop it does nothing. I’ve also tried it on my XBOX One and it hasn’t worked.


Community Support


200.3K Messages


Hello @NathanCudgel!

Thank you for reaching out to us on the Community Forums; let’s work together to get this resolved for you, as quickly as possible!

With this Smart Wi-Fi Extender, may I ask what the display lights look like; for example, is it showing a red light, or blinking green lights? With this information, we will be able to properly diagnose the issue to get this corrected!

Thank you in advance for your response, and I look forward to speaking with you again!

Jordan, AT&T Community Specialist

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.