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NathanCudgel's profile

Contributor

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1 Message

Sun, May 6, 2018 5:45 PM

AirTies Ethernet port not working

My AirTies 4920 Ethernet port does not work. Whenever I run an Ethernet cable through it and connect to my laptop it does nothing. I’ve also tried it on my XBOX One and it hasn’t worked.

ATTHelp

Community Support

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200.3K Messages

4年前

Hello @NathanCudgel!


Thank you for reaching out to us on the Community Forums; let’s work together to get this resolved for you, as quickly as possible!


With this Smart Wi-Fi Extender, may I ask what the display lights look like; for example, is it showing a red light, or blinking green lights? With this information, we will be able to properly diagnose the issue to get this corrected!


Thank you in advance for your response, and I look forward to speaking with you again!


Jordan, AT&T Community Specialist

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