Airties 5268

Hi @Sbi767b,

I apologize about the inconveniences. That should be the Airties device. Our gateway firmware has protocols setup to work specifically with the Airties, so the naming conventions are not standard like other devices that connect to it. If you are not sure about it, disconnect your Airties and refresh your network list to see if it disappears. Let me know if any issues.

David, AT&T Community Specailst

I don't have an Airties device to remove.  Sometimes it says Motorola, sometimes Arris (Pace) and now Airties. I noticed that the alarm for a "router behind a router" had been disabled also ....... given the money I pay ($550) - and the service I get (awful) I wondered if it could be what I have suspected all along ? I live in an apartment complex & suspect its wifi jacking .... getting to speak to anyone in AT&T who could take this seriously has been a 6 month fruitless exercise. 

It's a business issue not a technical one. I have been on my WiFi network with the access point completely unplugged.

This is a rouge device in the firmware programming that I cannot be explained by AT&T Advanced Technical Support . I first noticed this issue in November 2017 and have been trying to resolve it ever since. I even demanded a replacement router thinking my Wi-Fi had been compromised but the replacement router had the same rouge device right after boot. Too, the MAC address is exactly the same except for the last octet. There is no reason on Earth this should be present. What is even more mysterious is that, since I have made noise about it, the device is now hidden when checking the device list on the router as well as assigned DHCP addresses. Starting to think AT&T is monitoring our networks because the rouge device is listening on port 5555.

have the exact same problem it is a hack. An exploitation with your equipment, and we have been battling this for months with little to no help from ATT. We have replaced the gateway 2-3 times but it still happens because it is the same gateway they exploited the first time.

AirTies is a band steering technology that was added to the 5268 gateway via a firmware upgrade a few months ago. This feature adds a new "device" to the gateway with hostname Airties with its own IP address. It enables mesh networking, which can be established by purchasing an Airties 4920 "repeater/extender" from AT&T. The presence of Airties does not indicate malicious activity - it's simply a poorly communicated feature that AT&T rolled out.

Read more about this feature here: att.com/enhancedwifi.