Accessing a NAS
I recently went to AT&T from Bright House. Now I can no longer access my NAS (DS210j). I can get to it using a web browser but not through Windows Explorer. Therefore I am unable to put files on it. I can view and listen to files on it. At the moment it isn't a huge problem but I would like to add to it some day in the not too distant future. I emailed the tech who installed the NVG589 but he was either unable or unwilling to help, since it wasn't AT&T equipment I was trying to access.
Does anyone have any ideas? The tech said he laid another ethernet line while he was running the one for the DVR. I notice that the front of the NVG589 has Broadband 1 and Broadband 2. I imagine that stands for the cat-5 cables to the DVR and the switch to which the NAS is connected. Everything connected to that switch is working and has a connection to the internet.