FozmanX's profile

Teacher

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9 Messages

Tue, May 23, 2017 2:04 AM

5268ac Shows up as an active connected device in the device list

Since my firmware was recently updated over the weekend I now have 5268ac showing up in the device list as active on the 5GHz band. 5268ac has it's own IP address and in the SSID column it shows ? for SSID. Is this normal? Why is the RG model number now showing up as a connected device with it's own IP. Any help is appreciated.

ApexRon

Professor

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2.2K Messages

5年前

@FozmanX

Please provide the level of software installed.

@ATTDSLCare

Teacher

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9 Messages

5年前

I have 10.5.6.529428-att installed as current version.

ApexRon

Professor

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2.2K Messages

5年前

This sounds like a firmware bug. I have to assume that you power reset the 5268ac but if you haven't, please do so.

 

At this point, I am going to recommend that you contact AT&T for service and convince them that they need to send someone out to replace. Only problem with that is that at some point the new 5268ac may get the same update. It is worth trying.

Teacher

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9 Messages

5年前

@ApexRon Yes I have reset the Gateway a few times and also cleared the device list. After clearing the list it still came back. Please see my next reply.

@my thoughts Yes, the new firmware talks about band steering and has a warning on the Wi-Fi tab with instructions on SSID and security settings. Are you saying that the gateway being in the device list and having an IP is because of band steering? If so, I can live with that. I just hate unexplained things when it comes to network protection/security. Thanks in advance.

Contributor

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1 Message

5年前

I also have this '5268ac' showing up in my list of connected devices, but i have NOT received the firmware upgrade yet and am still on 10.5.3.527283-att. I've done two factory resets and it reappears within a few minutes of the system booting back up. And since I do not have the new firmware, I would think it's not connected to band steering since I'm not supposed to have that functionality yet?

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Anonymous

New Member

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25.7K Messages

5年前

I too see this device just as you do with a different IP than the RG itself (although within the same range block) and its 'attached' to the 5ghz wifi. I can ping it but have no idea what the heck it is or what its for.

I am on 10.5.6.528454-att as of today and that is when it appeared.

 

I too get the same warnings on wifi about keeping the SSID same and passwords the same. I am not interested in that.

I disabled 2.4ghz wifi completely and just use the 5ghz band.

 

I have not had any issues I know of or strange errors in any logs but find this suddenly 'new' device showing up as a question I would indeed like explained.... Hmmmm

 

 

 

Teacher

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9 Messages

5年前

Yeah...nothing like unexplained things showing up on your Wi-Fi network eh? Don't bother calling "tech support" either. They seem clueless...

Contributor

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1 Message

5年前

 I also see this on my devise list tried reset to factory default and the devise come back. 

Tutor

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6 Messages

4年前

5268ac shows up at 192.168.1.75 similar to the screen shot above except the SSID  shows "?" in the value column.   Turned off everything but it is still there.  Don't like unknown things on my network either.  

Teacher

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8 Messages

4年前

I have the same issue. I have U-Verse Internet but do not have an AirTies Wi-Fi Extender. But my network shows an AirTies device with its own IP address. Is it possible that my neighbor unknowingly connected his wifi extender to my network by mistake? What should I do to remove the device? I've tried talking to my neighbor but he is never home. Any suggestions?

Teacher

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14 Messages

3年前

I have the same problem and I noticed that the MAC address is almost the same as the 5268ac gateway except the last two digits are different and it also shows up settings, firewall- Allow device application traffic to pass through firewall, with still the same MAC address except for the last two digit are different then the device that show up on the gateway network device list, On 6-21-19 I had a tech replace my 5268ac gateway and after booting everything looked ok, but after he left I was going thru all the wi-fi settings to turn all of it off ( by the way I have always turned off the wi-fi on the gateway and always use the Ethernet connection to connect to the internet) and after turning them off, bam their it was, 5268ac. So I called support and asked for a different Gateway, which should be delivered for self install in a few days, I also called the tech that installed the gateway and he has yet to call me back

Teacher

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14 Messages

3年前

By the way I'm new to this forum and have been trying to edit my question on this same subject, the location is in the wireless  section, or just look for question posted 6-21-19

New Member

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1 Message

2年前

In the smart home manager has anybody else seen the mxchip that is showing up under the Wi-Fi devices or data used

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