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alehydro125's profile

Contributor

 • 

1 Message

Sat, Aug 30, 2014 2:45 AM

5031NV Remote Access

I have been searching and searching without luck. Forget customer service, THE WORST.

 

All I need is assistance/guidance on how i can access my 5031nv router/gateway OUTSIDE of my home network.

 

I'd like to access my router when Im away in case I need to troubleshoot my ipcameras. Ive seen many routers that make this a breeze but can't figure this one out. Any and all help will be greatly appreciated.

Accepted Solution

Official Solution

Computer_Joe

Master

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5.9K Messages

8 years ago

 

Unfortunately, the only people that can access an AT&T gateway directly from the internet is AT&T.

 

What you need to do is do a remote desktop (or similar) to one of your computers at home and access the gateway from the LAN side.

 

 

 

mibrnsurg

Expert

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20.4K Messages

8 years ago

This will give the software for the 5031NV:

 

http://www.danwilsonsoftware.com/dl/5031NV-Manual.pdf

 

Should be able to read thru and figure how to do it, good luck 😉

 

Chris
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JefferMC

ACE - Expert

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30.2K Messages

8 years ago

Agree with Computer-Joe.  For security, there is no external access to the RG itself, but as he stated you can set up Remote Desktop on a machine inside your gateway and open up a firewall hole to it.  Make sure you keep that machine patched up and with good passwords on accounts that have RDP access.

 

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