For the latest on our response to Coronavirus (COVID-19), click here.



2 Messages

Mon, Feb 17, 2020 6:09 PM

3801HGV Router

This router reboots every night. I would like to sent a new one.



ACE - Professor


1.6K Messages

a month ago

Call 800.288.2020 and report your issue. If necessary, support can send you a new gateway for self install.

*** Let's Think >Inside< The Box - See The Orange Box At The Top? ***

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
AT&T TV – All Your Entertainment In One Spot.  Learn more…