Uniquely for you. Preorder the new Google Pixel 6.
dyndi38's profile

Contributor

 • 

1 Message

Tue, Aug 5, 2014 1:04 AM

3600HGV Upgrade?

I've had my 3600HGV for 16 months, about the time most of my modems have started having quirks in the past. We're experiencing intermittent slow or no access. Unplugging the moden for 30 minutes (clearing the cache) seems to help for a day or two. In short, it's on its last legs and I really should upgrade. 

 

What model can I upgrade to and where to I get it? I really don't want to get a refurbished unit of the same model. 

 

 

ms_unicorn

Former Employee

 • 

4.9K Messages

7 y ago

Hello, dyndi38!

 

Thanks for posting. We would be happy to discuss equipment upgrade options, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.