bumpkin13's profile

Participant

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1 Message

Wednesday, November 19th, 2014 8:18 PM

2wire Router issue - How to turn on UPnP or NAT-PMP?

I'm trying to set up "BAck to my Mac" file sharing.  Message says I need to turn on Universal Plug and Play - seems like a no brainer.  I tried to reboot my router, but that didn't help. When I called tech support they said they couldn't help me.  Do I need an updated router?  or can I get someone to open the ports?

 

My Apple support said to open these ports:

4488 TCP

49152-66535 UDP

5353 UDP

5351 UDP

5350 UDP

1900 UDP

500 UDP

 

Regular tech support suggested I would have to pay for more advanced support.  Any ideas? 

 

 

Former Employee

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22K Messages

9 years ago

Uverse RG do not have UPNP, you would need to purchase a router with this feature and setup behind the RG as either DMZ if Pace/2Wire or IP Passthrough if Motorola RG.

There are several posts explaining this configuration.

 

Regular support offers assistance for common problems....

Advance problem requires advance support' either Connect Tech or Geek Squad or check apple forums.

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