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fustesj99's profile

New Member

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2 Messages

Sunday, November 6th, 2022 7:59 PM

2Wire 5268AC Router using DynDNS

Hello,

I had all my cameras configured with all the necessary ports opened working with no issues for easily 4 years. All of a sudden I was trying to see my cameras via my created dyndns domain (the one being in use since day one) using my android app's, using my browsers from windows and can't reach any of it. I checked the public IP at the dyndns account and it is the same already in my router. The network is fine, I can access some other devices via some cloud services, but apparently the opened ports used on my cameras seems to be blocked.

Any idea what can be checked?

- already checked the public IP and it is the same at both ends (DynDNS and My Modem) so for me the account settings are working..

- tried using NordVPN connected to the same US State my house is located and nothing...

At this moment I'm abroad so I'm unable to check my modem port forwarding settings to see if that config is gone, which I doubt.

Thanks....

Thanks....

ATTHelp

Community Support

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207.9K Messages

3 months ago

Hi fustesj99, we can point you in the right direction to get help with accessing your cameras.

 

Due to the nature of your issue, we recommend reaching out to the team at our paid service, HomeTech. They provide 24/7 support for a range of networking matters and can help you find a resolution.

 

If you need help with anything else, let us know. Thanks for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

New Member

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2 Messages

3 months ago

Well, thanks for your answer. But so far I think I'm paying enough for your service and only includes 25Mbits, which the price in my opinion is an over kill.

Anyway, that wasn't the answer I was hoping for.

What solution are they going to recommend? This is something that was working fine until AT&T did something to it, probably to reach this marketing and sales point. Also, I'm not a rookie dealing with networks, computers and specially home automation. Frankly, I will start looking for a new provider in my area to move over.

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