2Wire 3800HGV-B Stable connection w/VPN/Workbooth
I have Uverse for Internet & television. I have the 2Wire 3800HGV-B. I am trying to work from home using a customized version of Linux that has specific security features installed to meet the security needs of clients. The application is called Workbooth and used as a VPN. Workbooth has known problems being compatible with 2Wire due to the applications requirement to use NAT/DHCP. I am not a technical person, but it is my understanding that because the 2wire is a modem/router combination with its built-in NAT/firewalls, the W2wire cannot be truly bridged-out as suggested by Workbooth’s tech support.
Someone suggested that I install a separate router to act as a bridge or to avoid the 2Wire’s routing, but how can this work if the 2Wire cannot be truly bridged-out? I would assume I would still run into connection issues with the application?
Then I spoke with techconnect via Uverse tech support& they asked if I could obtain the specific “ports” to open from Workbooth’s tech-support. Does that make sense? Would that allow me to avoid installing a separate router? I’m confused! Again, I’m not a tech-person
To give you a better understanding, below is the Workbooth tech-support response:
With our network requirements, you really need a separate modem and router setup to stabilize the VPN/Workbooth connection and, with the 2wire gateways, there a lots of candidates and agent that had connectivity issues using it. With your ISP tech, the ports that they are trying to say is, if you will be creating your own VPN ( which is not, because you’ll be accessing our own VPN). About bridging modem/gateway, it’s a must if you’ll be using a router, this enter the issue with NAT ( Network Address Translator) there should only be one device/box that runs it, in layman’s term, it like having two traffic lights in a one way street.
It sounds like there is no way to establish a stable connection with Workbooth/VPN using my RG?