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1 Message

Mon, Nov 18, 2019 12:51 PM

WiFi connection issue

Error message says that password, which is on my equipment, is incorrect. I’ve tried connecting multiple devices and receive same error message. 


Accepted Solution

Brand User



107.5K Messages

2 months ago

We're here to help, @Mandalou22!


We suggest you download our Smart Home Manager application- it will let you view and change your Wi-Fi name and password. You can also use it to troubleshoot your services, and change your internet settings!


Let us know if this helps- we look forward to hearing back from you!


Donovan, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.