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New Member

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1 Message

Mon, Jan 20, 2020 12:08 AM

WHERE IS MY YAHOO EMAIL, ADDRESSES, AND FOLDERS?

COULDN'T LOG IN ON MY ATT/YAHOO FREE EMAIL. HAVE BEEN USING FOR SOME TIME NOW. TRIED NUMEROUS TIMES AND USED THE LATEST AND OLDER PASSWORDS. JUMPED THRU ALL THE HOOPS , THEN CREATED THE

AT&T Mail account powered by Currently, AS SUGGESTED. NOW ALL MY ADDRESSES AND FOLDERS ARE GONE, I THOUGHT THEY WOULD HAVE BEEN TRANSFERRED TO THE CURRENTLY EMAIL PROGRAM . HOW DO I RETRIEVE THEM?

Responses

Brand User
ATTHelp

Administrator

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108.4K Messages

4 weeks ago

We'd love to help you gain access to your email account, @MARLCUMMINGS66.

What device are you using? Did you try resetting your email password? Are you getting any error message?

To get started, we suggest that you clear cache on your device, update browser and then login via AT&T website, click on the mail icon at the top right and reset your email password to see if that helps.

You can also recover lost emails using the missing mail restore feature. Simply complete a restore request form.

Please so ahead and view this great article to get tips on how to troubleshoot your email not working. Let us know if you need anything else!



Yetty, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.