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Community Support

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2.6K Messages

Fri, Jul 6, 2018 12:16 AM

Website Not Working - Help from AT&T

att.com and Website Fixes

Are websites not loading? Is your browser running a bit sluggish? Having trouble with att.com? Check out the fixes below to resolve things like:

  • Website loading issues
  • Virus issues that may be slowing down your computer 
  • The dreaded spinning ball or hourglass
  • Picture loading issues 
  • Some gaming issues

Solutions for Website and Browser Issues 

 

Heads Up: We recommend using the latest browsers and updating them regularly. 

 

Are you hosting a website?

If you are hosting a website and cannot view it from your internet connection, make sure you have the correct settings. If you do not, you will be unable to view a website that you host or manage. In most instances, we refer our customers to the web host to resolve

 

Viruses and Spyware

Viruses and Spyware are dangerous. They slow down your computer and steal personal information to pass along to nefarious individuals. 

 

Download AT&T's Internet Security Suite and protect your online experience.

 

Other Great Resources 

Gaming Troubleshooting 

 

Need Help?

Check out our Support Center!

 

ChrisZ, AT&T Community Specialist 

 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

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Community Support

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2.6K Messages

3 y ago

Is your browser acting up? Check out the article above to learn how to get it back up and running!

 

ChrisZ, AT&T Community Specialist 

Contributor

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2 Messages

3 y ago

My browser is working PERFECT for everything else except AT&T login. Page is unresponsive and doesn't login. Keeps spinning... "Processing..." AT&T used to have a GREAT website: easy to use, never login problems, everything we needed. Ever since the last big website update, the website is slow, laggy, and I can't log in half of the time - this includes after clearing cache, cookies, and history.

Contributor

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1 Message

3 y ago

Agreed.... I have nothing but headaches each month when I try to log in TO PAY MY AT&T BILL.  I click on the my AT&T link and click "pay my bill"----all I get is a spinning circle with "Please give us a moment. We're almost there!" Why in the world can't they get something as basic as bill pay figured out? I'm guessing that I wouldn't have this trouble with Verizon...

Contributor

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3 Messages

3 y ago

I want my access to my emails though AT&T Simple and short.  Had the same email address and password for about 15 years so why won't it recognize me now.

I need my email asap.

Contributor

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3 Messages

3 y ago

Took computer to computer repair company yesterday and they said they had had many people with same problem.   I need this fixed since they said it was on your side.

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