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2.5K Messages

Wed, Jun 6, 2018 7:31 PM

Upgrading your Browser from IE11

Internet_Alert.png

To continue enjoying and maximizing your att.net email experience, we ask that you please upgrade to a new web browser.  In the near future, Internet Explorer 11 will no longer be supported, therefore we ask that you upgrade to the latest Firefox or Chrome Browser.  If you opt to continue using your existing Internet Explorer web browser your mail experience will revert to AT&T’s ‘Basic Mail’.

 

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Chrome Download

 

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Official Solution

Community Support

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2.5K Messages

2 years ago

Updates are important! Make sure you download the latest update for your IE11 browser! Check the link above to learn more. 

 

David, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

_xyzzy_

Expert

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15K Messages

2 years ago

Your email service has nothing to do with the browser you use to access it.  So if webmail was working in browser A it will still work in browser B.  You can have any number of browsers installed on your system.  If you are accessing email through the webmail there is nothing more you need to do since all the information (e.g., contacts, mailboxes, etc.) is part of the webmail.

 

I recommend you try browser A and B and decide for yourself which one you prefer.

Tutor

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2 Messages

2 years ago

Which browser Firefox or Google Chrome is better to switch to from Prodigy.net?  Will all my contacts and information transfer?  Do I need to delete the old Internet Explorer?  Thank you

Tutor

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2 Messages

2 years ago

Will I be able to use my same email address that ends in prodigy.net?

 

Contributor

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1 Message

2 years ago

Which system is more like internet explorer 11 with yahoo email

?

 

Contributor

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1 Message

2 years ago

rich text is a mystery to me

Contributor

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1 Message

2 years ago

I have firefox and chrome. How do I put my email on one of them.

 

_xyzzy_

Expert

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15K Messages

2 years ago

@postman3411: When using the webmail you access your email as you have always previously done with your "old" browser, i.e., go to start.att.net and click the mail icon in the upper right.

lilcesar

Contributor

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1 Message

2 years ago

The web browsers are just a window to your email accounts, accessing  your email on firefox or chrome will be the same as in internet explorer.

Contributor

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1 Message

2 years ago

I   do not know what to do.I cannot get my  emails.When I finally did  I was asked about  getting a new browser?

 

cucurucho2

Contributor

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1 Message

2 years ago

Que tengo que hacer para seguir usando mi correo ***@bellsoouth.net?

 

what happen to do for use my mail ***@bellsouth.net?

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

dmiree1111

Contributor

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1 Message

2 years ago

how will upgrading my browser to Chrome change the operating experience ?

 

Tutor

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3 Messages

2 years ago

Favorites are not showing up on Google Chrome? Any simple way to access? Should be automatic but doesn't seem to be.

_xyzzy_

Expert

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15K Messages

2 years ago

Just using a different browser isn't going to "automatically" import your bookmarks (what you call "favorites) into the new browser (for example moving from Firefox to Chrome).  It's up to you to do it.  Some browsers have a menu option to import bookmarks directly from a specific browser you specify.  If not then you have to use your old browser to export its bookmarks (most browsers have that) and your new browser to import the exported bookmarks into it.

Contributor

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1 Message

2 years ago

Which is better firefox or chrome what is the difference between the 2?

 

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