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Community Support

Community Support

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2.5K Messages

Wed, Jun 6, 2018 7:31 PM

Upgrading your Browser from IE11

Internet_Alert.png

To continue enjoying and maximizing your att.net email experience, we ask that you please upgrade to a new web browser.  In the near future, Internet Explorer 11 will no longer be supported, therefore we ask that you upgrade to the latest Firefox or Chrome Browser.  If you opt to continue using your existing Internet Explorer web browser your mail experience will revert to AT&T’s ‘Basic Mail’.

 

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Learn why it is important to update your browser from:

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Some website uses the latest updates a browser to improve the experience or take advantage of the latest changes. Sometimes they don't work right, not because of anything you did or AT&T did, it is just the nature of the beast. Learn some steps you can try to improve your experience

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Official Solution

Community Support

 • 

2.5K Messages

3 y ago

Updates are important! Make sure you download the latest update for your IE11 browser! Check the link above to learn more. 

 

David, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Official Solution

_xyzzy_

Expert

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15K Messages

3 y ago

Your email service has nothing to do with the browser you use to access it.  So if webmail was working in browser A it will still work in browser B.  You can have any number of browsers installed on your system.  If you are accessing email through the webmail there is nothing more you need to do since all the information (e.g., contacts, mailboxes, etc.) is part of the webmail.

 

I recommend you try browser A and B and decide for yourself which one you prefer.

Tutor

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2 Messages

3 y ago

Which browser Firefox or Google Chrome is better to switch to from Prodigy.net?  Will all my contacts and information transfer?  Do I need to delete the old Internet Explorer?  Thank you

Tutor

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2 Messages

3 y ago

Will I be able to use my same email address that ends in prodigy.net?

 

Contributor

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1 Message

3 y ago

Which system is more like internet explorer 11 with yahoo email

?

 

Contributor

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1 Message

3 y ago

rich text is a mystery to me

Contributor

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1 Message

3 y ago

I have firefox and chrome. How do I put my email on one of them.

 

_xyzzy_

Expert

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15K Messages

3 y ago

@postman3411: When using the webmail you access your email as you have always previously done with your "old" browser, i.e., go to start.att.net and click the mail icon in the upper right.

lilcesar

Contributor

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1 Message

3 y ago

The web browsers are just a window to your email accounts, accessing  your email on firefox or chrome will be the same as in internet explorer.

Contributor

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1 Message

3 y ago

I   do not know what to do.I cannot get my  emails.When I finally did  I was asked about  getting a new browser?

 

cucurucho2

Contributor

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1 Message

3 y ago

Que tengo que hacer para seguir usando mi correo ***@bellsoouth.net?

 

what happen to do for use my mail ***@bellsouth.net?

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

dmiree1111

Contributor

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1 Message

3 y ago

how will upgrading my browser to Chrome change the operating experience ?

 

Tutor

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3 Messages

3 y ago

Favorites are not showing up on Google Chrome? Any simple way to access? Should be automatic but doesn't seem to be.

_xyzzy_

Expert

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15K Messages

3 y ago

Just using a different browser isn't going to "automatically" import your bookmarks (what you call "favorites) into the new browser (for example moving from Firefox to Chrome).  It's up to you to do it.  Some browsers have a menu option to import bookmarks directly from a specific browser you specify.  If not then you have to use your old browser to export its bookmarks (most browsers have that) and your new browser to import the exported bookmarks into it.

Contributor

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1 Message

3 y ago

Which is better firefox or chrome what is the difference between the 2?

 

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