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Upgrading your Browser from Edge

Browsers and OS' recommended by AT&T

To continue enjoying and maximizing your att.net mail experience, we ask that you please upgrade to a new version of your Web Browser. In the near future, Edge (version 14 and older) will no longer be supported, therefore we ask that you upgrade to the latest Microsoft Edge Browser. If you opt to continue using your existing Microsoft Edge Browser your current mail experience will revert to AT&T’s ‘Basic Mail’.

To upgrade, please click on the Edge browser download link below, once the page loads, select ‘Download’.

Microsoft - Edge Browser Download

Other Browser Downloads

Learn more about your browser and compatible OS'.

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Internet_Alert.png

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Accepted Solution

Official Solution

ATTHelpForums

Community Support

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2.7K Messages

6 years ago

Updates are important! Make sure you download the latest update for your Edge browser! Check the link above to learn more.

ChrisZ, AT&T Community Specialist

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PMK444

Contributor

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1 Message

6 years ago

what is AT&T Basic Mail?

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ATTChrisZ

Employee

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169 Messages

6 years ago

Hi @PMK444,

"Basic Mail" is the layout the email will revert to if the browser is not updated. When browsers are upgraded, AT&T take advantage of the changes to give our customers the best experience possible.

ChrisZ

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Learley2000

Tutor

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2 Messages

6 years ago

I'm getting this message and I'm using Internet Explorer (I refuse to use Edge; uninstalled it actually). So is ATT saying they are not longer supporting Internet Explorer??

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keyskritter

Tutor

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4 Messages

6 years ago

I agree with you 100%. I also do NOT like or want to use Microsoft Edge. Why is AT&T forcing Microsoft Edge on us ??? We should be able to use whatever browser we want without being punished. AT&T, please respond.

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JefferMC

ACE - Expert

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35K Messages

6 years ago

IE is no longer being developed by Microsoft. It is falling behind other browsers in terms of feature support. When you write a web application, you have to consider what features are available in the browsers you support. as well as conducting testing on your supported browsers. That tends to lead them to de-support old browsers with low market share. According to statcounter, IE is down to 3.12% of browser users as of June 2018.

You don't have to use Edge. Modern versions of Chrome or Firefox would be just as good.

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taffie54251

Contributor

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1 Message

6 years ago

REDONi GUESS I'm DOING RIGHT

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dontrav

Contributor

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1 Message

6 years ago

adult male, retired, enjoying the good life in Florida.

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keyskritter

Tutor

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4 Messages

6 years ago

AT&T said that Microsoft was no longer supporting Internet Explorer and therefore I HAD to switch to Edge or Chrome or Firefox for my mail.THIS IS WRONG. I spoke directly to Microsoft and they told me they still support IE but they would prefer Edge because it works better (for them).I do not think we should be forced into a platform that we do not like or want.

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