Unmerging Yahoo & AT&T email accounts

It appears my Yahoo email account has been hacked. When I went in to change the password, it told me I had to change it via my merged AT&T account. Well, I haven't had AT&T for a couple of years and never unmerged that account from Yahoo after I left, apparently. When I try to go in with my former AT&T account, I initially get in and it says:

"We're sorry, the AT&T sevice you are attempting to access is not available using the login information you provided.
To continue, please select the login button for one of the services below."

I then get sent to the initial login for the AT&T account manager, but I can't login because I haven't been with AT&T for at least a year to 2 years. I'm not sure what to do. I don't want to abandon my Yahoo account because I have too many things associated with it.

I'd appreciate any help you could give me.

Responses

Melanie0620

Contributor

•

3 Messages

2 years ago

I've spent over 20 hours with ATT to get into my ATT mail account and they just say it can't be done any longer.

A REAL problem for me. I need someone to help me hack it so I can get the info I need??

duckhandler

Tutor

•

6 Messages

2 years ago

Track down your old yahoo.com account, when you find it you can now access all your archived, folders, history, etc. You will have to use a sbc or att email for current email but with this workaround you will not lose any of your old data

451cat

Contributor

•

1 Message

2 years ago

yes, Yahoo wants me to sign in and won't allow my AT&T sign in. I can't get to my email. Help!