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farnham's profile

Tutor

 • 

4 Messages

Thu, Apr 12, 2018 1:21 PM

Unmerge Yahoo account not working

unmerge yahoo account not working 
I am trying to unmerge a sbcglobal.net att account from a yahoo account.

When I follow the steps from   https://www.att.com/esupport/article.html#!/email-support/KM1047015

When I try to delete my sbcglobal email account, I get a fault code PRO_UMAS_331 on the screen, and it does not work.

 

How can I unmerge my yahoo account?
 
 
ATTHelp

Community Support

 • 

171.4K Messages

3 y ago

Hello @farnham,


Thank you for bringing this to our attention via the Community Forums!


We have received your private message, and I have sent a reply. You can find my reply in your Forum’s Inbox located in the upper right-hand corner of your screen.


Jax, AT&T Community Specialist

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