Unable to View Copyright Alert
I'm having trouble even viewing my Alerts for Copyright Infringements. I know it's my son and I need to show him which files he's been accused of sharing. However, I get the "You are not an Active HSIA user" Error. When I try the solution here, it does not work. It still makes me re-login at the copyright page, which starts the cycle again.
Please help! We want to fix this.