For the latest on our response to Coronavirus (COVID-19), click here.



1 Message

Sat, Jan 26, 2019 8:39 PM

Unable to sign in to my yahoo email account - forgot password and unable to reset

I am unable to sign in to my email account ( on my iPhone or computer.

When try to reset password (my account password is not being recognized) I am unable to answer my security questions.


Thank you


Accepted Solution

Official Solution

Brand User



111.7K Messages

a year ago

Hi @vssvcglobal,

You are able to recover your password and change it so that you may remember it in the future. Please let us know if this is helpful to you. We are always happy to assist!  Lafayette, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.



1 Message

a year ago

senior …. I am lost. is it yahoo or att? I had my password saved all of a sudden its not there?? when I try to reset password it goes to att. att instructions are for me to go to my email and recover instructions to reset. OMG ! how do I get into my email if I don't have my password in the first place?


ACE - Expert


15K Messages

a year ago

I am lost. is it yahoo or att?

It's an att "legacy" account.



This is a public forum and I am a customer just like you. Click "Like" if you feel this post is helpful and "Accept as Solution" if it solves your problem.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
AT&T TV – All Your Entertainment In One Spot.  Learn more…