Skip to main content
AT&T Community Forums

Tutor

 • 

1 Message

Wed, Oct 10, 2018 12:15 AM

trying to login into my sbcglobal.net account

I've had this account for years and several days ago it wasn't recognizing my password.  This is the only email account I have and need to access it.  Please help

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

133.8K Messages

2 years ago

Announcement

 

AT&T is making your email experience more secure. A part of this change is prompt requesting you reenter your password which may affect your ability to sign-in to your email, especially if you cannot remember your password. You will find steps that will help you address your sign in woes. If you have a mail client, you may need to update your settings with our step-by-step guide. in order to access your email given the change. 


To reset your password:

  1. Visit the Forgot Password page.

  2. Select "Password".

  3. Enter your full AT&T email address and your last name.

  4. Select Continue.

  5. From the drop-down menu, select "I'll answer my security questions".

  6. Answer the security questions that you set for your account.

  7. Select Continue.

  8. Enter your new password choice.

  9. Hit continue.

  10. You should receive a message saying that your new password selection has been successful. At that point it will log out and bring you back to your login page to enter in your name password and log back into the system.

Once you create the new password, make sure it is stored in a secure place so that you never forget it.

We hope this helps!

Alexander, AT&T Community Specialist

(edited)

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

1 Message

@ATTHelp The same thing just happened to me this morning. The problem is that it is asking me a security question that I never set, so I can't answer the security question. How do you get around this issue?

New Member

 • 

1 Message

@ATTHelp It keeps going round and round, never letting me get to my emails. Please, please, somebody do something. If you know someone higher up, they need to know about this problem. I've been with AT&T for many years, and I hope to stay, but I have to get to my emails. I am a deacon in our church and I need to stay in touch. April 9, 2020

[email scrubbed]

(edited)

New Member

 • 

2 Messages

I am having the same problem and no one has been able to help yet. I have spoken to 8 ppl today!!!

Contributor

 • 

1 Message

3 years ago

When I try to login to my sbcglobal.net (Yahoo) email, I put in my user name and then hit "enter" so I can enter my password, but then I am redirected to an att.net login page where I would have to sign in all over again.  I don't feel comfortable with signing in again on this att login.  Has my account been hacked?

New Member

 • 

1 Message

The same thing happens to me and I don't even get into my e-mail.

Community Support

 • 

2.5K Messages

3 years ago

Hi @SnowOwl2,

 

I am sorry about the issues. You may be going to an old link that is tied to the Yahoo E-mail, which is causing you to be redirected to the AT&T E-mail login. Check your URL bar to make sure there is a lock, so you know it is a secure site. You can also try logging in at the AT&T E-mail site to see if that helps with the issue. Hope this helps.

 

David, AT&T Community Specialist

(edited)

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

1 Message

How can i log in to my old @sbcglobal.net email accounts? Most of my life ive used this email and now no longer have access through the normal yahoo mail browser. When I enter my email it redirects to an AT&T login page but will not accept my "old" email and asks i create or log in with an @currently/@att email and this is not something I currently have. Pardon the pun. Please send help.

 

Doclocal67

Contributor

 • 

1 Message

3 years ago

AT & T and Yahoo e-mail accounts are no longer merged.  You have to sign in

on an AT & T page instead of yahoo.  Yahoo was bought by Verizon and it has

affected our two merged accounts, as well.  What a pain to figure out how to

merge them again.  When you sign in to AT & T they say your contacts and all

e-mails will be lost.  Your AT & T account will be empty everything will be under

your old Yahoo e-mail.  I hope that this is a better answer than the one you

received.  If you figure this out could you e-mail me?

Contributor

 • 

1 Message

3 years ago

How do I log in to my sbcglobal.net email account?

Brand User
ATTHelp

Community Support

 • 

133.8K Messages

3 years ago

Hello @RickOshay


Welcome to the AT&T Community Forums! Email is always a very important thing to have. The best way to log into your sbcglobal.net account would be to go to this Sign-In Page. Click on the mail link and you’ll be able to sign in with your previous password. Please be sure to bookmark it. Also here is a link to further explain why this is important.


Fred, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

1 Message

well then it sent me back here

Tutor

 • 

2 Messages

3 years ago

What I did was log into my old yahoo account and then added my ameritech.net account via (add account) in my yahoo account. Hope this helps.

Tutor

 • 

2 Messages

3 years ago

You will have to recreate all of your folders as they will migrate over to the Yahoo.com account.

Tutor

 • 

1 Message

3 years ago

 

RE: artgarden@sbcglobal.net

 

I am unable  to get into  my  email---consistently asking   for  a  password, even after  I've  given the one

assigned  to me.  It's  been impossible  to continue  to do  business or  survive the    lack of  communications,

I've  needed  and  are  accustomed to.  I choose  to just not pay  for these  services.

Although  an email password  was to be  sent in the mail..... it  wasn't.   If  I'm no longer  able to use this email

PLEASE  ACKNOWLEDGE YOUR  INTENTIONS BY  WAY OF  :     joycejacksondraw478@gmail.com

 

Tutor

 • 

2 Messages

2 years ago

I am no longer receiving emails to my sbcglobal.net inbox? I can send but haven’t received anything in a few days? Even when I log in from a computer. They aren’t coming to my phone either? 

Teacher

 • 

15 Messages

2 years ago

I have logged into att.net and starting yesterday, It has been redirecting me to a yahoo login for me to login a second time. I have cleared my cookies and cach. Prior to this the email had a popup for yahoo asking me to agree to terms for a third party. I did not click on this I just bypassed it. I have swbell.net.

ATTChrisZ

Employee

 • 

105 Messages

2 years ago

Hi all,

 

When you attempt to sign into your @att.net email from from the AT&T Homepage (http://www.att.net), you are being directed to yahoo. AT&T is aware of this. You can still use your att.net and sbcglobal email address as normal. I spoke to our email contact and they are working on addressing this. 

 

If you have issues signing in or viewing your emails, our email troubleshooting article has steps that may help. 

 

If you have questions regarding Yahoo Terms & Conditions change, visit our FAQ page

 

ChrisZ

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

1 Message

I am still not able to login to my sbcglobal.net email. when I try using the att.net link you suggested above, this is the message I get:

We are sorry, but you are not authorized to access this web site. Please verify you are authorized and re-enter your User ID and Password.

I have tried everything. This is so frustrating.

New Member

 • 

2 Messages

Me too. I have never changed my password. Still wont let me in even if i " recorver" im convinced that yahoo. Who ever owns my email account (Edited per community guidelines)! Horrible service. Completely trash. I have so much i NEED from account i cant access. Because i so much issues with just trying to get my email. I WILL NEVER BE AN AT&T COSTUMER EEEEVVVER!!! MY BATTLE BEEN MONTHS STILL ABSOLUTELY NO LUCK! Thanks at&t super swell how yall take care of us

(edited)

Contributor

 • 

1 Message

2 years ago

I HAD ANOTHER EMAIL THAT WAS GIVEN TO ME. IT DOES NOT WORK. WHAT AM I SUPPOSE TO DO?

Mamax5

Contributor

 • 

1 Message

2 years ago

Third call to AT&T...was on phone 31/2 hours because I am unable to send or receive my email...no solution.  The tech didn't tell me about the issue with Yahoo.  However I still cannot access my sbcglobal.net account.  I feel frustrated and angry because my important medical, family and friends use this email to reach me.  I was asked to create a new password but every time I do it keeps sending me back to create a new password even though the new one I enter is excellent strength.   PLEASE...PLEASE...HELP

Contributor

 • 

1 Message

2 years ago

i cant log in

Get started...

Ask a new question