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Contributor

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3 Messages

Tue, Jul 9, 2019 4:25 PM

stay logged into e-mail

I cannot stay logged into my e-mail even tho I check the box to stay logged in for two weeks?

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

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136.2K Messages

a year ago

Hi there, @Nutfrm_88.

 

We understand the convenience of being able to stay signed into your email. Please ensure your web browser is not prohibiting the website from saving passwords. You can do so in your settings. This is an option that is put in place in order to protect your email privacy. Are you accessing your email via phone, tablet, or computer? 

Do you come across any other errors outside of a constant sign in? 

Hope to hear from you soon! 

 

Ariel, AT&T Community Specialist 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
_xyzzy_

Expert

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15K Messages

a year ago

Clear your browser cache and cookies (or just the pertinent att and yahoo cookies).  See if that fixes the problem.

See if the problem exists if you use a another browser.

Contributor

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3 Messages

a year ago

I still have to sign I into my e-mail every time.  I have checked my settings and do not have this problem with other sites.  I am getting very impatient with at&t.
Melani Hutton

Contributor

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2 Messages

a year ago

accepted solution

_xyzzy_

Expert

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15K Messages

a year ago

@Nutfrm_88 - why did you accept ATTCares post as the solution if it wasn't the solution?

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