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New Member


1 Message

Fri, Jan 17, 2020 6:22 PM


Went to the Spam folder and marked several emails Not Spam. Got a message for each one saying it had been moved to the Inbox. None of them are in the Inbox. Where did they go? Can I get them back?


Brand User



108.7K Messages

a month ago

Hello @sscivil,

We understand you're having trouble with missing emails after marking them as not spam. Don't worry, we can help figure out what happened here.

Have you tried to recover the missing emails?

Are those the only emails effected?

Please let us know so we can better address this situation

Charles, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.