Server Connection Closed error when clicking Unmerge button to unmerge Yahoo and sbcglobal account

I am suffering the same mishap after going thru the steps of un-merge, This is a terrible  situation in business sense for yahoo and ATT.

How could they not forewarn this consequence in their instructions of un-merge? This practice is driving yahoo email users away towards other email providers such as gmail. A nightmare for the customers and disaster for the businesses! 

What I dont understand is that this issue has been happening to people for years and yet people who encounter this problem have to spend hours to get this resolved if it gets resolved.  Yahoo service is even worse.  They have people from India who keep telling me 2 things, contact ATT and login my account WHEN I MADE IT CLEAR THAT I ALREADY HAVE CONTACTED ATT AND THE MAIN ISSUE IS THAT I CANT LOGIN MY ACCOUNT.  OFFSHORE maybe a good resource for simple issues but for real issues, FORGET IT!  

I have the same exact issue.  I have sent 3 PMs to the ironically-named "ATTCares" on this forum, in hopes that someone actually DOES care, but have received no replies.

If anyone finds a solution, PLEASE share it ASAP.

Thanks

I have the same issue. I have contacted both ATT and Yahoo and they are pointing fingers at each other. I was told by ATT that there is nothing they can do and to wait it out. I asked if they have a team working on this (as wait it out does seem to imply that there is someone working on this) and the response I got was "I don't know". 

It took me a total of 23 transfers to the Philippines, Eastern Europe, Jamaica (I think) and other offshore call centers including a few calls in the US, a total of 30+ hours on the phone, yes there was a call that lasted 1 and 45 minutes and most of it was me being put on hold,  before my issue got resolved.  This issue would never have been resolved if I have not been connected to the Last Chance group.  This group handles grave cases and high profile customers who are ready to terminate their contract due to frustration.  This group is the real deal and his first question to me was "How did you get our number?" because their info is not public, it is an internal resource within ATT.  I almost lost it when he told me this?  Your people let me go through this MISERY instead of getting me through to your group oh maybe on my 10th call and after spending more than 10 hours on the phone talking with incompetent people?  My case manager's name is Carlos, he pulled some strings to get it resolved.  What happened was when my account was unmerged, it was not reflected in all of ATT systems so the unmerging does not successfully occur.  This is not yahoo's problem this is ATT.  They have an existing production issue about this so I told him, why THE F@^K DID TODD FROM DIGITAL ASSISTANCE MAKE ME GO THROUGH THESE STEPS that will result to this catastrophe!!!!!!!!!!!!!! He did not have an answer.  What he had to do was ask another team to undo the unmerge and put my account back to the original state so I can login my yahoo account.   Once ATT did this, I am now back in my yahoo account.  It took them a week to get this done this is in addition to the week that I suffered with the offshore groups.    PM me if you want the number for this last chance group because I dont want to put it out here since they may just change it.   Anyone who has gone through this should be appalled at how ATT handles this situation.  NEVER AGAIN WITH ATT

The latest message I got after entering my password for my yahoo account is 

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AT&T Yahoo! services canceled