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Contributor

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1 Message

Wed, Nov 20, 2019 2:13 PM

Sent Mail Duplicates

Now getting two copies of any sent mail saved in the sent folder.  Plus sent emails show up as unread.  Happens both on outlook app and android email app.

Responses

Brand User
ATTHelp

Administrator

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108.3K Messages

3 months ago

Hi @Cessnapete,

 

We are happy to help.

 

You might want to check you settings to see if your E-Mail forwarding option is on.  If this is the cause of your problem, you can hover over the gear icon, select settings and then Accounts to get to the Forward option.

 

Let us know if this helps!

 

If you have any additional concerns, please feel free to reach out to us. Thank you for contacting us on AT&T Community Forums!


Lafayette, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

When I click on the Gear icon, I do not see Accounts. When I click on More Settings, I still do not see Accounts.

New Member

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3 Messages

I have 4 email accounts linked to my sbcglobal.net account; 1 att.net, 1 yahoo.com account, 1 outlook.com account, and 1 gmail.com account. I only get duplicate sent emails in the Sent folder on my yahoo.com account.

(edited)

Contributor

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2 Messages

3 months ago

I am having the same issue.  I am accessing Yahoo mail via the web portal.  I checked my settings and I am not using email forwarding.  Is there a way to stop this?

lem3

Guru

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450 Messages

2 months ago

@ATTCares, the duplicates were originating within Yahoo/ATT.  I haven't had any Sent mail duplication since December 3 with no changes on my part.  Please thank whoever fixed it.