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1 Message

Wed, Nov 7, 2018 5:13 PM login



I recently have not been able to log into my account. Using my original username and password, the response was that they were invalid. So then I tried to reset my password giving the correct security question answers, and was unable to reset it. The response I received was that there should only be letters or numbers in the password, even though I followed the instructions.





462 Messages

2 years ago

Since it's not working, you will need to chat online or call to tech support(800-288-2020 or 877-273-2728 option 1 then 5) to generate a temporary password for you.



3 Messages

a year ago

How do i change my user name?

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