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New Member

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2 Messages

Thursday, October 22nd, 2020 6:41 PM

sbcglobal.net email credentials not working on Amazon Fire HD 10

Trying to set up email on a new Fire HD 10 tablet - my credentials do not work with error message:

Unable to set up account message from your email provider: email address or password incorrect

By credentials have been triple checked and are correct (currently being used on several other devices)

Please help!

New Member

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2 Messages

3 years ago

Problem solved - had to go to my AT&T account and under email support created a new oath key that was used as the password to logon.

Community Support

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230.7K Messages

3 years ago

Good afternoon @docholliday64,

 

Thank you for your patience and keeping us updated.

 

If there's anything else we may assist you with, please let us know. We'd be happy to help!

 

 

 

KristinA, AT&T Community Specialist

New Member

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9 Messages

3 years ago

you can create separate password for att. email password is different and we need to generate new password for Amazon Fire hd

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