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jennajade9711's profile

Contributor

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1 Message

Tue, Feb 20, 2018 9:05 PM

Sbcglobal Reset password email unknown

I use my sbcglobal account very often and have had it for at least 12+ years, but recently couldnt get into it with my normal password, so I went through the password reset stages and the only option to get a "temporary password" is being sent to some random email i dont recognize. I can prove that it's my email, and even describe what's in the inbox, i just cant get into it now because of the weird, unknown email it's trying to send my temporary password too. Please I need help with this! This email is connected to some very important accounts for me. 

ATTHelp

Community Support

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172.7K Messages

4 y ago

Hello @jennajade9711,

I can certainly understand your desire to access your email. I would be more than happy to further assist with this!


I would love to reach out to you and assist with having you take a look into this issue for you. I will be sending you’re a message to establish a more private connection with you and provide you some more information on this inquiry.

I look forward to hearing from you. Have a wonderful day!


James, AT&T Community Specialist

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