New Member
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1 Message
RETURNED MAIL: See Transcript Below
-----Original Message-----
From: Mail Delivery Subsystem <[email scrubbed]>
Sent: Thursday, January 23, 2020 5:25 AM
To: [email scrubbed]
Subject: Returned mail: see transcript for details
The original message was received at Thu, 23 Jan 2020 05:24:51 -0800 from
mail-co1nam11on2123.outbound.protection.outlook.com [40.107.220.123]
----- The following addresses had permanent fatal errors -----
<[email scrubbed]>
(reason: 554 5.7.9 Message not accepted for policy reasons. See
https://help.yahoo.com/kb/postmaster/SLN7253.html)
----- Transcript of session follows ----- .. while talking to
mx-sbc.mail.am0.yahoodns.net.:
DATA
<<< 554 5.7.9 Message not accepted for policy reasons. See
https://help.yahoo.com/kb/postmaster/SLN7253.html
554 5.0.0 Service unavailable
Responses
ATTHelp
Community Support
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137.1K Messages
9 months ago
We're here to help point you in the right direction, @PSUSA.
From the information in the bounce-back message you shared, you will need to reach out to Yahoo! support for further assistance. Yahoo! and AT&T are separate email services at this time, so their support team will be the best to assist you.
You can also find more information about why the email was denied in the link that was provided in the bounce-back message, as well as possible ways to fix the error.
If you're having problems sending to, receiving from or using an AT&T email account, let us know, so we can assist.
We hope this helps!
John, AT&T Community Specialist
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