Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

New Member


1 Message

Mon, Jul 6, 2020 6:21 PM

Received email about request to delete my account

I received an email from what seems to be a viable address that the security team had received a request to delete my email account. There is a link to Cancel Request. And of course I'm hesitant to click on any link. But I need to find out if this is a scam, and if so, where do I forward this email so AT&T and Yahoo can check into it. Or if a hacker did send in a request to delete my account, I want to protect it and keep my account. I can't figure out how to reach anyone from AT&T to help me.



Brand User

Community Support


128K Messages

a month ago

Hey, @AnneMurphy. We can understand your concern and we're here to help with this suspicious email!


We have an article specifically for Identifying Fake AT&T Emails.This article shows examples of fake emails, as well as telling you what to do if you suspect the emails to be fake so we'd highly recommend giving it a read.


Let us know if this helps!


Ramses, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question