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New Member

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1 Message

Mon, Jul 6, 2020 6:21 PM

Received email about request to delete my account

I received an email from what seems to be a viable att.net address that the security team had received a request to delete my email account. There is a link to Cancel Request. And of course I'm hesitant to click on any link. But I need to find out if this is a scam, and if so, where do I forward this email so AT&T and Yahoo can check into it. Or if a hacker did send in a request to delete my account, I want to protect it and keep my account. I can't figure out how to reach anyone from AT&T to help me.

Anne

Responses

Brand User
ATTHelp

Community Support

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128K Messages

a month ago

Hey, @AnneMurphy. We can understand your concern and we're here to help with this suspicious email!

 

We have an article specifically for Identifying Fake AT&T Emails.This article shows examples of fake emails, as well as telling you what to do if you suspect the emails to be fake so we'd highly recommend giving it a read.

 

Let us know if this helps!

 

Ramses, AT&T Community Specialist

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