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Thu, Oct 4, 2018 5:13 AM

Problems with my email account

My husband is a retired SBC/ATT manager & our initial email account originated with Later he changed his to an email. I tried changing mine but never used it & don’t remember the user name or password! But my main problem is that my email has several thousand emails that have no content that it won’t let me delete so with those added to my real emails I have so many emails that it is interfering The my cell phone functioning properly! I would like to just do whatever I need to in order to wipe out all my emails & create a new email account that I can manage efficiently! This Grammy needs HELP PLEASE!


Accepted Solution

Official Solution

Brand User

Community Support


136.7K Messages

2 years ago

Hello @LH1202,


Not to worry we're here to help! You can delete your email account and leave it in the past. To do so follow the steps listed in this Delete Your AT&T Email Account support article. Deleting your prodigy email will be the same as if you were deleting an AT&T email address. If this is a free email account not associated with your AT&T account simply click the link "AT&T Free email account" for more information. If you have further questions reach back out to us!


James C., AT&T Community Specialist

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