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Need to update email settings?
J

New Member

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3 Messages

Tue, Apr 27, 2021 8:55 PM

password reset

have sbcglobal.net email address and need to access account except password fails

ATTHelp

Community Support

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180.7K Messages

9 m ago

We're here to help, @JohnnyStabno 

Do you get the error after resetting your email password

How are you trying to access your email? Are you using a web browser or an email app? 

Looking forward to your reply! 

Deandra, AT&T Community Specialist 

New Member

 • 

3 Messages

9 m ago

I am trying to access email by Outlook.

New Member

 • 

3 Messages

9 m ago

Can't reset password.

ATTHelp

Community Support

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180.7K Messages

9 m ago

Let's get you signed back in @JohnnyStabno!

 

It sounds like you need to create a secure mail key for your email.

 

Once you do that, let us know if you're able to log in!

 

CalebP, AT&T Community Specialist 

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