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1 Message

Sun, Dec 9, 2018 4:47 AM

password problem with

Hello Gentlemen,


I have problem accessing my e-mail. I can't remember the password. Unfortunately for me, I am residing now in the Philippines and can't call the 800 hotline. Please help as I have important matters that is connected to my email. I have made a new yahoo e-mail for the meantime for which you can contact me in case you want to communicate.


Thank you in advance.





Accepted Solution

Official Solution

Brand User



107.7K Messages

2 years ago

Hi @


Here are some email troubleshooting steps you can try. If you're unable to answer your security questions, you'll have to use another email account.


Aminah, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.