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Mahioper's profile

Contributor

 • 

2 Messages

Mon, Sep 8, 2014 6:58 AM

Not able to perform Homesharing between Apple TV and MacBook Pro

Hi All,

 

I am new to Att Internet services and have seen a issue with my Apple TV connecting to iTunes on my Macbook, through HomeSharing.

I have done all the possible changes to ATT Router firewall, MacBook Pro Firewall, updated all versions and firmware.

But could not find peace of mind. I have been researching this for about 4 hrs and called Att customer care. The best answer i got is, to subscribe for $15/p.m. service with 12 yrs Committment.

Thats the customer service i get, for a one time setup.

 

if this does not resolve, then my last resort is to purchase a new router and test.

 

Any help or guidance is welcomed.

 

Thanks

mahendra

ATTDmitriyCM

Community Manager

 • 

9.9K Messages

7 y ago

 

Hi @Mahioper 

 

Do you have your computer and Apple TV logged in with the same Apple ID? And do you have the Home Sharing enabled in iTunes? Do you have your iTunes running when you're trying to connect?

 

What is your gateway/modem model and what kind of service do you have?

 

Thanks,

Dmitriy

Contributor

 • 

2 Messages

7 y ago

Hi Dmitriy,

 

I have all the necessary done and I use the ATT Modem/Router.

 

Please help me if you can.

 

thanks for replying

Mahendra

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