My child's account has been disabled

I approved this account before the deadline - and as of today I discovered that my daughter's account has been disabled. I went into my subaccounts and re-enabled it, but I still cannot login? Anyone else? How can I expedite this and get it back or is it gone forever?

Responses

nslanski

Tutor

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3 Messages

7 years ago

I followed that link and was sent to an online article that told me

You will need to contact AT&T for assistance with your AT&T Yahoo! Mail account.

ATT is pointing at Yahooto fix it, Yahoo is pointing at ATT -not helpful

whitmorefamily

Contributor

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2 Messages

7 years ago

at least you could get to your "manage subaccounts." It won't take me anywhere when I hit that! Glad YOUR problem is solved!

--still waiting...

woohilo07

Explorer

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32 Messages

6 years ago

You can change the language for your subaccounts by:

1. logging into your subaccount

2. click "My AT&T", then "Profile"

3. Go to "User Information", edit it

4. Change Espanol to Ingles