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New Member

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4 Messages

Mon, May 25, 2020 11:32 AM

Login to sbcglobal. net Email Takes Me to AT&T Login Page?

My 83-year-old mother has an sbcglobal.net email account from when she had AT&T years ago and she has always accessed her email via the Yahoo web site. Suddenly she is being taken to the AT&T login page, and is unable to login, because it says her password is wrong. We've tried multiple times and are now locked out. We also tried the password reset and it brings up security questions she never set up, so we cannot get past those, either. What the heck is going on?

Accepted Solution

Official Solution

Community Support

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2.6K Messages

1 y ago

Announcement: If you received an email to set up password recovery options for your AT&T Mail account, it is the real deal from AT&T. If you find out that you cannot remember your email or password, we have solutions for you below. 

Top 3 Email Solutions

Using a client? Can't Sign In? Yahoo.com vs Currently.com
If you are having a hard time using your client, you may need to set up AT&T's New Security Feature to sign-in. Sometimes we forget our passwords and enter the wrong one. Resetting your password is one of the fastest ways to get back into your account.  If you are routed to AT&T's Sign-in, this is normal. Just use your att.net, sbcglobal.net, or bellsouth.net as normal. 
Learn about Oauth and Secure Mail Key and compaible clients. Make sure you are using the right ID. Find it now. Still having trouble? Using a different browser or clear cache and cookies

 

If you have a free email account, you can reset the password at our email reset page.

  1. Go to Forgot Password page.
  2. Enter your User Name/ email address.
  3. Enter your Last Name.
  4. Follow the prompts.

If you are having issues with loading the login page, go to currently.com and click on the mail icon at the top right.

(edited)

New Member

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7 Messages

2 y ago

I am having same problems even though I know my AT&T user ID and password. So even though my password is still correct it takes me to the ATT.NET email account page instead

New Member

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7 Messages

2 y ago

see my other post with a solution that worked for me

New Member

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4 Messages

The solution is bizarre, but thanks so much for posting a resolution. I found a workaround, but it was ridiculously complex for such a simple problem, so I didn't share it.

https://forums.att.com/conversations/att-internet-email-security/lost-access-to-sbcglobalnet-email-redirects-to-attnet-account/5ecc21f0bd255023d68d2817

(edited)

New Member

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1 Message

1 y ago

I know how the above Lady feels.  I have had my SBCGlobal email address for years. Then all of a sudden this morning I can get in......

Some one please tell me what to do now!! I'm expecting a important email   regarding reservations.

     [email scrubbed]   [EDITED]

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New Member

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2 Messages

1 y ago

I can not log in to my sbcglobal.net account that I have had for years. when I try to put my email address in it says it wrong. so what am I to do to get into my mail?

New Member

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2 Messages

1 y ago

I can not log into to my sbcglobal.net account. I have use mu email address and password it tell me that it not right. I have had this email address for over 30 years. so whats going on?

New Member

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1 Message

1 y ago

I can't login to my att.net email account. I had this account for about 23 years.  I normally access it from my phone. I had to get a new phone. Because the old one crashed. Now i'm locked out of my account and can't remember the answer to the security questions.

New Member

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1 Message

1 y ago

I have had my sbcglobal.net for several years and this is the second time within a few months that I can not get access to it.  It goes to AT&T and ask for user ID and password.  Everything I put in does not work.  The error message shows Carecode 205.2 (Lu003)  I have tried everything it tells me to do and nothing works.  Even the security questions tell me it's incorrect.   

New Member

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1 Message

1 y ago

[email scrubbed]

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New Member

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1 Message

1 y ago

I can't access my sbcglobal email on my iPad. So I started researching & found out they’re having issues with Apple products. She said to try opening my account on my PC. Sure enough I can still get in when I use my personal computer. 

Sbc stands for South Bell Central which is now called AT&T.

I’ve had this account for 23 years & accessed my email every day on my iPad. Suddenly a few weeks ago I could no longer get into my account. When speaking to the AT&T rep, she said they were working overtime to get everybody on 5G. Maybe that’s the problem.

As long as your PC isn’t by Apple (or your phone or tablet) then you should get access to your Yahoo email.

New Member

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4 Messages

1 y ago

Thanks for that info, Julie! No Apple products involved here, but good to know!

Community Support

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2.6K Messages

1 y ago

Hi all,

We are seeing increased traffic on this thread. If you are seeing a "Bad Request" error when trying to set up email on a smartphone or tablet, not to worry, we are aware and working on a resolution. 

In the meantime, please use the Yahoo Mail app or webmail to sign in.

ChrisZ, AT&T Community Specialist 

New Member

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1 Message

10 m ago

I am unable to access my email on my laptop. I keep getting this error messag

An error occurred while processing your request.

Reference #97.2e5a1ab8.1617068444.b8d5d31

New Member

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7 Messages

10 m ago

I get the same one.  AT&T mail is really poor.  I'm thinking of just quitting

New Member

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9 Messages

10 m ago

I can't log in to me sbcglobal email on my MacBook Pro Safari 14+.

I've deleted cookies and cache.

I've reset the password.

I can login on my iPhone.

There is something just wrong with ATT. Maybe they're trying to take the company down and profit from bankruptcy, like Sears.

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