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New Member

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3 Messages

Wednesday, February 5th, 2020 3:07 AM

Locked out of my sbcglobal.net email account. How can I regain access?

I recently noticed that I've been locked out of my sbcglobal.net email account, and likely have been for a few months. Whenever I try to use my email login at the below URL, I'm unable to use my sbcglobal.net address and password to access my account. How can I regain access? I'm not sure why this happened.

New Member

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4 Messages

4 years ago

Hello, can you please post exact error message when u try to log in to your mail?

New Member

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3 Messages

I just get this message:

"Please make sure that your User ID and Password are both correct, and try again."

I know for certain that the information in both fields is correct, however.

New Member

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4 Messages

@lotuspaolo yes this is password mismatch and it need to be restarted, so you can clean chase and cookies, try to type password again with same email address, if its not working there is "forgot my password" where you can really easily reset your password, if not if all of that fail u can give call to (Edited as per community guidelines).

(edited)

Employee

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797 Messages

4 years ago

Hello,

For help with this, AT&T home service technical support at 800. 288. 2020.

New Member

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3 Messages

Thanks! I'll try using that number.

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