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coop4728's profile

Contributor

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2 Messages

Sat, Jun 6, 2015 9:31 PM

Locked out of my ATT Yahoo email account

Last night at about 9pm I attempted to access my ATT Yahoo email account.  I received a message that my password was invalid.  I have not changed my password.  When I went through the stepzs to re-set the password, the system insists on sending the reset info to my ATT Yahoo account...which I cannot access!  I have an alternate account associated with the ATT Yahoo account for back-up ...for specifically this reason...but the system will only send my user name to that account, not the password reset info.  Please help!  Like a most self-employed people my email is my connection with people and places I do business with.  I'm losing money and opportunities by being locked out of my account.

 

Here are the vitals:

  • ATT Yahoo account - ***@yahoo.com
  • Alternate account - ***@gmail.com

Please help asap.

Thanks,

John

 

 

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Anonymous

New Member

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25.7K Messages

6 y ago

Tech Support 800-288-2020 request password reset

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