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Contributor

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1 Message

Wed, Dec 12, 2018 1:27 AM

IP Address Blocked

Hey AT&T, 

 

We have recently switched to Trend Micro Hosted Email Security for our inbound and outbound mail filter. And we now cannot send email to AT&T.net. They have much better email security than we did in house, so I don't understand why it is being blocked. the current outbound IP is 18.208.22.143, however, there is no guarantee that will stay the same forever.  It would be nice if you could work with Trend Micro to prevent any further issues, you are both pretty big companies, it seems reasonable. But at the very least could you delist this IP address for me?

 

Thanks, 

Jesse 

 

   

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Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

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127K Messages

2 years ago

Hi @linkford!

Thanks for reaching out to us here! We understand the importance of communicating via your email. To get started, we suggest that you send an Email to abuse_rbl@abuse-att.net.

You can also view this article to get more information on AT&T Email Support.

Let us know if you need anything else!

Yetty, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

a year ago

Hi I am trying to get my IP address for www.myeres.com taken off of block ip address=54.172.249.114 

 

Please help. I have been trying over the past week.

 

Thanks Brad

Contributor

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2 Messages

a year ago

Hi

I have an IP address which is blocked for www.myeres.com 54.172.249.114

I have been trying for a week and it is hurting our business.

 

Thanks Brad

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