Skip to main content
AT&T Community Forums
Announcements

Contributor

 • 

3 Messages

Sun, Sep 20, 2020 12:20 AM

Infinite loop on Firefox when switching accounts

I have 2 Yahoo mail accounts.

 

When I am logged into 1 of them and try to switch to the 2nd (for which I have checked keep me logged in for 2 weeks only a few days ago), I get a "logout successful" in the Firefox tab and then the page goes into an infinite loop between:

 

https://cprodmasx.att.com/commonLogin/igate_wam/controller.do? ...

 

https://signin.att.com/dynamic/iamLRR/LrrController... 

 

Out of an excess of paranoia, I have left out the parameters from the URLs, because I am not sure if they contain any identifying info.

 

Removing all AT&T and Yahoo related cookies gets rid of the problem, but it is absurd that I would need to do that every time.

 

I also realize that I can just switch browsers, but Firefox is my default browser and it seems really silly that I can't use it use it for Yahoo mail

Responses

Brand User
ATTHelp

Community Support

 • 

136.4K Messages

a month ago

We are here to help with your Email trouble, @harolde,

 

Do you have any add-ons on your Firefox?

  • Add-ons could be the main source of the trouble. Try disabling the add-ons and see if you are still having the same trouble.

Is there an error code or message?

 

Look forward to hearing from you.

 

 

Max, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question